Prior to entering Grad school, I had no clue what Factiva, Mergent or Business Monitor were used for or why I even had to bother with them.  FYI, these are names of some of the research databases that you'll be using at one point or another while you do your group projects.  Luckily, Baruch offers access to gazillions of these resources for FREE for all Baruch students. 
So, what's the problem?  Well.. it's not as easy as it looks.  
Because Baruch offers so much information, you don't know where to start when you're looking for, let's say, the number of your target market segment for your marketing project. 

So instead of waiting on line to speak with the librarian, take full advantage of the 24/7/365 "Chat with the librarian" option offered on the Baruch website for help.  It has saved me hours during my past year here and I hope it'll save you some precious time too! 
1. Just go to:
2. Look under Help: Click on "Ask a Librarian" 
3. Click on by CHAT
4. Put in your Baruch ID and PW
5. FIll out necessary information 
6. Wait to get connected... and Voila!   

The great thing about this option is that you can speak to any one of many librarians throughout all CUNY colleges, meaning, there's hardly any wait time.   Also, you can ask as many questions as you need and not suffer the glare of next student on line behind you.  

Let us know if you have any other methods of getting your resources! 

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